Due to the current Government advice in regards to COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

Our standard shipping option is Royal Mail 2nd Class, delivery should be within 2-4 working days (after dispatch), including Saturdays.
You can choose to upgrade shipping to Royal Mail 1st Class, delivery should be within 1 working day (after dispatch) including Saturdays. 
If you require fast and tracked shipping, you can upgrade to Royal Mail 24hr. This gives tracking with SMS or email notifications, aiming to deliver by next working day*(after dispatch). This option also includes flexible delivery options including delivery to a safe place or a neighbour.
*Please note for next day delivery the order needs to be placed by 1pm.

‍DELIVERY COSTS
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Standard Delivery : Free standard delivery is available on orders over £30 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.
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Standard delivery: Royal Mail 2nd Class - £3.00 - Order Monday to Friday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).
‍Faster delivery: Royal Mail 1st Class - £5.00 - Order Monday to Friday for delivery in 1-3 working days (including Northern Ireland, Highlands and Channel Islands).

Acceptance of Parcels All items will be delivered to the address that you have provided, and not necessarily you in person. If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted.
If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.
All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial. If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.
Re-delivery or redirection may be possible at additional cost. Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.